Delete your account
You can delete your Lighthouse account and all your data yourself at any time.
In the app
1. Open Lighthouse and tap the circle in the top right. 2. Choose Settings and scroll down. 3. Under Danger zone, tap Delete account and confirm.
You can also ask a coach to do it; you confirm it yourself first in that case too.
Without the app
Can't get into the app any more? Email jarnovankessel@gmail.com from your account's email address and ask us to delete your account. We do so within a month and let you know.
What is deleted
Everything: your account, profile, answers and scores, work experience, goal, steps and Actions, conversations with the coaches, feedback rounds with their answers, and reported replies. This happens immediately and can't be undone.
What remains for a while:
- Encrypted database backups, for up to six weeks; after that your data is gone from them too. They are only used to recover from a failure.
- At our AI provider Anthropic: what you wrote to a coach, for up to 30 days (up to 2 years only for conversations its safety systems flag).
- A short record that your account was deleted on that date, with no other data.
More in the privacy policy.